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We are seeking a Reimbursement Representative to:
Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances.
Verify patient coverage information and update registration as required. Education:
Minimum – High School Diploma or equivalent
Preferred – Associates Degree in Business, Finance, Health Information Management, or related field.
Minimum – One (1) year of experience in an insurance, finance, medical, hospital, or customer service related field.
Revenue Cycle (healthcare business, financial or insurance) experience
Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500) Required Skills, Knowledge, and Abilities:
Ability to make good judgments in demanding situations
Ability to react to frequent changes in duties and volume of work
Effective communication skills
Ability to listen empathetically
Ability to logically and accurately organize details
Ability to manage multiple tasks with ease and efficiency
Self-starter with a willingness to try new ideas
Ability to work independently and be result oriented
Positive, can-do attitude coupled with a sense of urgency
Effective interpersonal skills, including the ability to promote teamwork
Strong problem solving skills
Ability to ensure a high level of customer satisfaction including employees, patients, visitors, faculty, referring physicians and external stakeholders
Ability to use various computer applications including EPIC
Excellent PC operating skills (keyboard, mouse) and use of MS Office
Broad knowledge of health care business office practices and principles
Basic math skills and knowledge of general accounting principles
Maintain confidentiality of sensitive information
Knowledge of Business Office policies and procedures
Knowledge of local, state and federal healthcare regulations Physical Requirements:
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.
This is a full-time, 1.0 FTE position that is scheduled to work Monday through Fridaybetween the hours of 7:00 am – 6:00 pm. Hours may vary based upon the operational needs of the department.
UW Health Administrative Facilities – UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
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UW Medical Foundation benefits
UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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