Overview
Therapy Therapy is seeking a Full-Time Care Coordinator/Administrative Assistant to join our office staff. You will be responsible for responding to incoming referrals, completing the new patient intake process, and monitoring cases until discharge while consistently providing excellent quality assurance. Additional tasks include data entry, answering and screening phone calls, filing, reporting to your supervisor, and attending weekly case management meetings.Responsibilities:Putting new patients on program, intake, insurance checks, and assigning them to a therapist.Managing a patient caseload, tracking visit notes, and providing administrative support for therapists.Ensuring Quality Assurance by phone and Mail.Entering patient information into our EMR.Answering new patient inquiries by phone and email.Reporting regularly with your supervisor.Filing paperwork into medical charts.Requirements:Excellent communication skills over the phone, using the Gmail suite, and through SMS.Detail-oriented, organized, and able to prioritize tasks.Great computer skills for typing, using Microsoft databases, and quickly locating files.Able to clearly explain our services in a patient and compassionate manner.Team player and positive attitude.Consistent and Punctual AttendanceExperience in a Healthcare office a plus.Experience with Electronic Medical Records a plus.If you meet these requirements and think you would be a good fit, please apply now for immediate consideration.
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