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Company Summary Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Under general direction, has joint responsibility with the field AE partner for the profitability, growth and retention of aligned book of business within a territory that is consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting business on lower touch, eligible accounts with moderate to high complexity. Can handle a high volume assignment. As a representative of the company, virtually markets to and develops relationships with agents and brokers. Works with field AEs as appropriate to support market penetration objectives and seeks out cross-sell opportunities. Works in small teams to manage aligned territory and book of business, including more challenging accounts. Takes a portfolio view of their book of business to manage profitability. Routinely sought out by others as a resource; coaches less experienced employees. Seen as a role model and/or informal leader by other Account Executives in all aspects of the job. Primary Job Duties & Responsibilities Underwriting and Pricing: Underwrites primarily complex accounts and risks and considers different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security). In support of business objectives, uses good judgment in making decisions within own underwriting authority and may provide input on more complex accounts. Is comfortable doing this in a fast paced environment. Initiates collaborative discussions. Desk Management: Efficiently manages the life cycle of aligned book in accordance with established workflow guidelines. Identifies opportunities for improvement and may assist with implementing action plans to address quality issues. Distribution and Agency Management: Effectively manages assigned agents/brokers by developing and maintaining relationships to write and retain accounts consistent with business unit appetite. Virtually builds and maintains customer satisfaction with cohesive communications, products and services that are consistent with the Business Center quality and productivity goals. Sales: With an increased level of independence, uses a consultative marketing/ sales culture and successfully employs consultative selling approach to virtually market products to agents and brokers. In partnership with the field, executes sales strategies to achieve targeted growth strategies. May attend industry events. Negotiation: Negotiates complex deals without guidance. Executes Strategy and Drives Results: With an increased level of independence, develops and executes on a plan to meet business objectives. Anticipates and identifies complex underwriting/marketing problems, thoroughly analyzes available information and makes timely practical decisions. Business Planning and Collaboration: Fosters collaboration within the business center and across the enterprise. Seeks enterprise-wide solutions to business problems. Assists other employees when appropriate. Leading Others: In addition to leading self, may coach other staff members. Participates in the training of less experienced Account Executives. Develops others and takes initiative for personal development. Minimum Qualifications 4 years of Account Executive/underwriting experience required. Education, Work Experience, & Knowledge Bachelor degree preferred. Typically has 6-8 years of relevant Account Executive experience. Previous multi-line underwriting preferred. Industry/Business Knowledge: Understands industry business operations and work methods, critical business issues and financial drivers that affect the region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company’s advantage; continuously seeks out local market insight; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on an ongoing basis. Product Knowledge: Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. Uses acquired skills and knowledge to assist less experienced employees. Routinely sought out by others as a knowledge resource. Licensing or Certificates CPCU designation preferred. Job Specific Technical Skills & Competencies Business Perspective: Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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