Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Description Summary
Under general supervision, the Sr. Analyst, Ceded Reinsurance Claims Specialist is responsible for reviewing, analyzing and processing moderately complex losses on assigned contracts. The Sr. Analyst will participate in projects requiring an increasing degree of technical skills, and provides functional support as assigned. This job does not manage others.
Primary Job Duties & Responsibilities
Identify, review and confirm reinsurance coverage for a variety of reinsured claims with a focus on workers compensation and property.
Calculate and record proper financial results (reserves/billings).
Analyze and record all losses within company guidelines and issue timely notices, updates and billings for losses covered under our reinsurance contracts.
Collect reinsurance receivable; resolve routine reinsurer questions independently; present solutions to review with supervisor / manager to resolve moderately complex reinsurer questions and all disputes. This includes independently consulting with our brokers, business units, reinsurers, and internal experts to resolve specific questions regarding billings and reserves.
Participate on various Ceded Reinsurance/Company projects and initiatives (ex: commutations, insolvency, audit, etc.).
Anticipate and resolve problems, provide technical expertise as appropriate, make recommendations on possible solutions to problems and refer critical issues to the appropriate level of management.
Ensure that internal/external clients receive excellent service.
Maintain positive relationships with business unit, brokers, and reinsurer contacts to meet business unit needs and foster long-term relationships.
Occasionally attend reinsurer and broker meetings to discuss assigned claims/issues.
Occasionally train team members and/or provide mentoring to less experienced staff members.
Make recommendations on system, procedure and/or workflow enhancements to improve the effectiveness and efficiency of operation.
May conduct QA audits as assigned and make appropriate recommendations on training needs as appropriate.
May be responsible for reinsurer audit coordination.
Other duties as assigned.
Minimum 2 years of related experience required.
Thorough knowledge of basic insurance and reinsurance products, particularly for assigned line of business required.
Intermediate verbal, written and interpersonal skills required.
Demonstrated ability to develop effective working relationships across organizational lines required.
Intermediate presentation skills required.
Intermediate Word & Excel Skills required.
Demonstrated ability to respond quickly to changing priorities required.
Demonstrated ability to work independently and in a team environment required.
Intermediate analytical, problem resolution, decision making and organizational skills required.
Flexibility (ability to adjust to new situations and changing priorities) required.
Excellent time management skills required.
Education, Work Experience, & Knowledge
Bachelor’s degree preferred.
Claim experience is a plus.
Licensing or Certificates
Working towards professional designation (ARe, CPCU) preferred.
Job Specific Technical Skills & Competencies
Thorough knowledge of insurance/reinsurance concepts for the assigned line(s) of business required; general knowledge understanding of Travelers reinsurance program for assigned line of business preferred.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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