Support Solutions seeks talented, gifted, and creative individuals to add to our dynamic team of individuals who work in our ECF (Employment and Community First) CHOICES, DCS, and Mental Health Housing programs. If you are ready to become a contributor to an industry leader in the field of Mental Health and Intellectual Disabilities, we encourage you to apply to become a valued team member. We are looking forward to having someone like you to lead us into the future!


The Human Resource Generalist will provide the day-to-day human resources support for the Memphis office. Duties include:

1) Advises management in appropriate resolution of employee relations issues.

2) Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting and ensure these are filed in a timely manner.

3) Sets up new hire onboarding and assist new hires with navigating the Paylocity onboarding

4) Conducts pre-hire background checks, including ISIS, Abuse, Felony, Sex Offender, OIG, SAM, ICOTS, Drug Offender, Data Facts, personal references, and employment verifications in a timely manner and in compliance with DIDD/ECF and agency requirements

5) Maintains databases and completes a monthly audit of driver license, education, TB Skin tests, and other required documents and notifies staff and managers of expiration dates

6) Maintains database of ECF employees and ensures monthly and annual registry checks are completed.

7) Ensure I-9s are completed correctly (both in Paylocity and on paper), complete E-Verify in a timely manner, retain copies of required legal employment documents, maintain a database of employment documents that have an expiration date and notify employees when new documents are required, upload any paper I-9s and E-Verify documents into Paylocity.

8) Maintains terminated files

9) Maintains a list of current job openings, post jobs on Paylocity, and posts job openings for promotional opportunities on the bulletin board.

10) Recruits, screens, interviews, and selects employees to fill vacant positions.

12) Assists with completing Employment Verifications

14) Prepares employee separation notices and related documentation


  • Bonuses
  • Paid Training
  • Paid Time Off (PTO)
  • Competitive Wages
  • 8 Paid Holidays per year
  • 401K Program
  • Medical Insurance, Dental, Vision, Life Insurance
  • Employee Assistance Program

. Requirements:

AA Degree or 2 years of experience in the field of Human Resources. Technical writing skills to include authoring of Employee Handbooks, newsletters, publications, etc. Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug screening, and felony offender listing. Must meet all training requirements and keep training current.


  • Effective verbal and written communication skills
  • Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
  • Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes
  • Must be able to practice confidentiality in all matters pertaining to clients and employees
  • Has effective time management in the office and in the field and adjust priorities quickly as circumstances dictate
  • Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations.
  • Working knowledge of community resources
  • Keeps a professional appearance
  • Able to follow instructions and work independently
  • Have a thorough knowledge of computer software programs needed to complete job tasks
  • Have a general knowledge of office machines. (Fax, Printers, Copiers, etc.)
  • Understands protocol when working with individuals with developmental disabilities.
  • Thorough knowledge of rules, regulations, policies, and procedures.
  • Possess a high degree of leadership and a lead by example mindset, make appropriate job decisions following standard office policies and procedures, recognize an emergency situation and take appropriate action, think through the consequences of a decision prior to making it.

Support Solutions is an Equal Employment Opportunity (EEO) employer that is committed to diversity. Support Solutions does not discriminate in employment opportunities, decisions or practices on the basis of race, color, religion, sex, sexual orientation, genetics, national origin, age, mental or physical handicap or disability, citizenship, gender identity, veteran status, or any other characteristic protected by law. Support Solutions will make reasonable accommodations for qualified individuals with known disabilities; unless doing so would result in an undue hardship. This policy governs all aspects of employment, including hiring, job assignment, promotion, compensation, discipline, termination, and access to benefits and training.


To Apply: https://www.jobg8.com/ATSApply.aspx?4%2b1hd2XImbrfN4ifypcx%2bgh