Job Description:The Receptionist is expected to:

Greet all customers in a timely and professional manner
Ensure all calls are greeted in a timely and welcoming fashion to initiate positive visits;
Accurately handle customer information to support other departments
Work efficiently on assigned tasks and projects
Have a flexible schedule and be available for evening and weekend shifts

Primary Duties:

Ensure maximum productivity and customer service.
Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
Effectively greets, communicates and guides customers to appropriate departments for assistance.
Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.
Effectively communicate with and perform all job duties requested by management.
Perform all other job duties as requested by management.
Operate with integrity.
Demand the highest ethical standards from self and others
Set an example of good attitude and professionalism, including a neat, orderly and safe work environment.
Communicate and help resolve customer complaints and adjustments.

Job Requirements:Job Qualifications:

High school diploma or the equivalent, preferred.
One year of reception experience in a retail facility is desirable.
Working knowledge of Outlook and Microsoft Office applications.
One year of customer service experience is desired.
Professional communication skills.


Work performed in a dealership administrative setting due to necessity to welcome dealership customers and guests in person.
While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
Regularly required to sit, stand, talk, hear, use hands and fingers and move about facilities.
Required to lift up to 10 pounds.
Required vision include the ability to adjust focus.
Required to operate equipment in a safe manner at all times.
Perform other duties as required.
MUST be available to work evenings and weekends.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

Leadership- the individual demonstrates ethical and followership behaviors which promotes our dealership standards resulting in a cohesive and effective team.

Customer Service–the individual understands his/her role in providing excellent customer service.

Ethics/Integrity– the individual represents tour dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.

Oral Communication–the individual clearly identifies and professionally expresses issues in positive or negative situations.

Planning/Organizing–the individual prioritizes and plans work activities and uses time efficiently.

Quality–the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

Dependability–the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Safety and Security–the individual observes safety and security procedures and uses equipment and materials properly.

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization

Opportunities for career advancement.

When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and a friendly, positive work environment.

Simply put, you’ll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.

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