Function:Works under the direction of line of business management, in a capacity of departmental backup and support, performing assigned duties.
Duties and Responsibilities:
Assumes other administrative duties to include answering phone calls, sort and open mail, prepare lockbox items, and identify exception items to provide receipt upon request.
Provides customer service to internal and external customers through answering incoming telephone calls and noting accurate and detailed messages.
Researches and resolves questions for both internal & external customers.
Possess a proficient knowledge of Microsoft Word, Excel and PowerPoint. Operates PC equipment as needed to process information, prepare reports and perform research.
Enters data into spreadsheets and databases to process and prepare reports.
Assists with file room servicing, including document retrieval, filing and copying files.
Assists with moving storage boxes and equipment.
Occasionally travels to various locations; valid drivers license required.
Performs research and/or analysis on special projects, as assigned.
Maintains a good working relationship with bank employees.
Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
Performs additional duties as required. Physical Demands
Use of manual dexterity skills for typing and data entry up to 60% of the business day. Specific vision requirements include close vision of 18-20 for computer work. Must be able to lift and/or move up to 40 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Tracking

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