This entry level position is responsible for ensuring the safety and security of all members of the campus community in a customer service centric manner. Campus Safety Officer I positions conduct safety training, engage in community outreach, respond to emergencies, render first-aid, investigate incidents, and document violations of law or policy. The position involves vehicle and foot patrol, and periodic dispatching and desk duties for Campus Safety, Facilities and Campus EMS.
During the first 30 days of employment, the position will be expected to satisfactorily complete the NYS Security Guard 8 Hour Pre-Assignment Training Course, application to the Department of State for a Security Guard Registration Card, and the required 16-Hour On-the-Job Training Course for Security Guards, all conducted on work time. This initial training will likely be conducted at a Security Guard School vendor in the Capital District. Candidates will undergo other required training during this phase provided by Skidmore College including but not limited to First-Aid, CPR, Fire Safety, Communications and Dispatch, Patrol Duties, Crowd Management, an assortment of Skidmore College policies.
Primary Job Duties
1. Conducts routine patrol duties throughout the campus performing various lock/unlock assignments, answering non-emergency calls for service, investigating accidents and incidents, rendering first-aid, conducting security assessments and crime prevention initiatives, and community engagement. While on patrol, identifies potential safety risks such as parking violations, unlocked doors, or damaged safety equipment, and they work to correct them.
2. Responds to emergency events by quickly assessing the situation, contacting the necessary resources to address the problem, keeping community members safe and informed, and properly documenting the event and steps taken to remediate it in a clear concise written report. During normal patrol duties Officers
3. Generates accurate incident reports using Computer Aided Dispatch and report writing software.
4. De-escalates potentially volatile situations and enlists additional support as needed.
5. Delivers training and education programs to stakeholder groups.
6. Performs desk duties, which include, but are not limited to, providing customer service to “walk in” visitors, responding to radio transmissions, monitoring radio transmission, and triaging/assessing
the importance of incident information that must be communicated to stakeholders in a timely manner.
7. Functions both as NYS licensed Security Guards and as Campus Security Authorities, defined within the Clery Act (34 CFR 688.46a). Generates timely warnings and crime alerts in accordance with department policy.
8. Tracks and documents items of value e.g. lost and found in accordance with departmental and college guidelines.
9. Performs other related duties as assigned by leadership.
Judgment, Discretion and Complexity
This position requires the Officer to exhibit good judgment and discretion while navigating campus incidents and coordinating with various stakeholders. Officers must evaluate situations under the guidance and within the boundaries of established department and College policies to help frame their decisions. Officers must remain flexible and responsive to ever changing emergency situations. Officers are expected to take immediate steps with little or no supervisory input during matters of health and safety.
Officers will regularly need to evaluate the circumstances of reported incidents to determine the appropriate level of communication to the community.
Relationships and Resource Management
This position is generally supervised by a Sergeant as the Shift Supervisor. There will be times when a Sergeant is not working and the Officer may act as the Shift Supervisor based upon their seniority. Officers regularly interact with department administrators on serious matters, and non-department staff from the Counseling Center, Health Services, Residence Life and Student Affairs.
Qualifications and Competencies
Indicate the minimum educational requirements or acceptable equivalent experience. Indicate the minimum amount of experience necessary to satisfactorily perform the job.
Education: High School Diploma or Equivalent
Experience: Must obtain and maintain a New York State Security Guard License (or meet law enforcement requirements for an exemption) within 30 days of employment at Skidmore. Must have a valid NYS driver’s license Competencies:
Excellent written and verbal communication skills are necessary.
Excellent interpersonal skills are essential to this position. Officers interact with various individuals from diverse backgrounds and experiences. Officers must use their skills to resolve disputes, de-escalate situations, and promote good public relations.
Computer proficiency related to data entry and word processing is required.
The ability to multi-task and changes priorities based upon developing information.
Physical Work Environment
Officers need to maintain a sufficient level of physical fitness to allow them to perform essential functions of the position related to health and safety. During some emergencies the use of elevators is prohibited. Officers must be able to negotiate up to 13 flights of stairs in a timely manner to properly respond to emergencies. The position involves an extensive amount of walking during routine duties and officers will routinely traverse multiple flights of stairs in various structures across campus. The College will engage in pre-employment physical fitness evaluation to ensure that candidates are able to perform the essential functions of the job with or without reasonable accommodation. The College reserves the right to require additional physical fitness evaluations to ensure that officers are able to perform the essential functions of this role with or without reasonable accommodation.
Officers will be expected to work various shifts throughout the year including holidays and weekends. Officers are expected to work key events, including, but not limited to, Commencement (Mid-May), Move In Days (Labor Day Weekend) and Move Out Days (Mid-May). Mandatory overtime may be required.
This position requires a significant amount of work outdoors, and therefore, may involve exposure to diverse weather, including severe or extreme weather.
Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.
Employment at Skidmore College is contingent upon an acceptable background check result.
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