Overview

For more than 95 years Sam’s Anchor Cafe in Tiburon has been serving up coastal comfort food, ice-cold beers and stiff drinks to Marinites and visitors from the city. This iconic landmark is one of a few restaurants accessible by boat with a large, sunny deck that offers views of Angel Island, Alcatraz, and the San Francisco skyline!Sam’s is currently interviewing for Experienced Hosts! *Weekend availability is required*Hosts courteously greet and escort guests to tables and assist in seating, while ensuring our high standards of service. Hosts assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all times. Taking reservations and maintaining reservations is within the scope of this role, and hosts will also assist in monitoring guests’ needs. REQUIRED COMPETENCIES:Ability to:· Focus attention on guest needs, remaining calm and courteous.· Promote positive relations with all individuals who approach the restaurant in person and by telephone.· Exercise good judgment with difficult guests.· Think clearly and quickly, maintain concentration a make concise decisions in pressure situations. · Prioritize, organize and follow up.· Focus attention on details. · Suggestively sell selected food and beverage items.· Provide clear, pleasant telephone communication with proper grammar.· Provide legible communication.· Do basic arithmetic.· Give clear, correct and concise directions to guests over the phone.· Be a team player – need to be willing to lend a helping hand to any teammate at any time.MINIMUM QUALIFICATIONS:· High school graduate.· Ability to communicate with proper grammar in English.· Six months’ experience in similar position dealing with the general public. · Ability to communicate with proper grammar in English.PREFERRED QUALIFICATIONS:· Restaurant service experience in a similar market.· Knowledge of computerized P.O.S. systems, preferably Aloha.· Prior guest relations trainingSam’s Anchor Cafe is part of Moana Restaurant Group, one of the West’s leading restaurant companies. Operating unique restaurants with opportunities for career growth and advancement.We offer medical, dental, vision, a wellness program, and company discounts at our proprietary restaurants and hotels.Tracking

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