Overview
DescriptionOur Fortune 500 client in the Metro area is looking for a dynamic professional to join their team. Are you looking for a rewarding career and consider yourself an articulate, highly-skilled Customer Service Representative? If you have strong communication skills and enjoy helping others, this is the perfect the position for you. Be prepared to come into a dynamic environment in this role. You will assist individuals that are looking for information on how to use their insurance coverage in regards to providers, educational resources, and other benefits coverage. This requires compassion, understanding and patience. If you have an interest in the healthcare industry, enjoy helping others, and want to work in a technically savvy office setting, this may be a great fit for you.How you will make an impact:+ Provide accurate, friendly customer service in a timely fashion+ Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and customers+ Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity+ Enthusiastic attitude and an engaging businesslike approach+ Excellent oral and written communications skills+ Handling inbound calls in a variety of volumes + Providing quality conversations to customers RequirementsRequirements:+ Ability to navigate multiple computer systems, applications, and utilize search tools to find information+ Customer service and office administrative skills+ Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity+ Positive attitude and an engaging businesslike approach+ Strong communication and interpersonal skills (verbal, written, and listening)+ 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired+ Strong reliability, as attendance is important If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Don’t delay, apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ().
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