Customer Service**job details:**+ location:Cedar Knolls, NJ+ salary:$14 per hour+ date posted:Friday, January 29, 2021+ experience:Entry Level+ job type:Temporary+ industry:Individual/family service+ reference:AB_+ questions:**job description**Customer ServiceAre you looking for the next steps in your Customer Service career? Take that first one by applying to be a Call Center / Customer Service Representative! If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! Candidates with experience in customer service, retail or the restaurant industry are encouraged to apply!Limited number of shifts available:3pm – 11pm, 5 day work week with one weekend day requiredResponsibilities- Responding to inquiries from the public concerning assistance programs.- Provide direction and guidance on the process for accessing assistance programs- Assess callers needs ad screen for services and programs according to protocols- Collect information and enter into call management systems- Follow all Standard Operating Procedures for call handling service deliveryThe essential functions of this role include:+ working weekendsSkills+ Customer Service+ Basic Computer Skills+ Telephone EtiquetteEducation+ No Degree RequiredQualifications+ Years of experience: 2 years+ Experience level:Entry LevelShift: FirstWorking hours: 10 AM – 6 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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