Overview
Change Management Consultant**job details:**+ location:Oakland, CA+ salary:$62 – $69.75 per hour+ date posted:Friday, January 29, 2021+ job type:Contract+ industry:Health Care and Social Assistance+ reference:818253**job description**Change Management Consultantjob summary:Responsibilities+ Drive development and execution of strategic communications plans that address the varying audiences, messaging, vehicles and timing+ Prepare communications for cross-functional audiences at all levels of the organization+ Seek opportunities to integrate communication activities across organization and initiatives, ensuring consistency of communications deliverables with other strategic communications+ Monitor effectiveness of communications activities and maintain ongoing two-way dialogue with impacted organizations+ Coordinate with overall OCM organization activities including training and stakeholder management to ensure alignment and integration of effort.Top 3-5 Required Skills:+ Min 8 years of experience working in a complex corporate communications environment with demonstrated excellence in developing, implementing, and monitoring strategic communications program.+ Bachelors Degree Required+ Demonstrated experience in communications strategy, development, and execution to a variety of audiences+ Demonstrated experience leading communications on a change program+ Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally.+ Experience planning and producing multi-day conference style events.Some specific deliverables that I will ask they focus on include:+ Onsite User Conference Sept. 30 and Oct 1. Pre-work (planning, scheduling, content creation, coaching speakers, communication, etc.), on-site execution during (timing, in-the-moment work, etc.), and post-work (attendee feedback, communication, targeted follow ups, etc.) for a large-ish internal user conference in our Pleasanton office.+ The focus of this is similar to the industrys DevOps Days. Our version will showcase the DevOps work going on around KP with an emphasis on a few key areas that will allow attendees to dive deeper into the tough issues challenging their DevOps and agile practices. The outcome will be to encourage more dev teams and senior leaders to invest in transforming their teams to this model, using the enablement team as a catalyst for support. This person will either be co-leading this effort in partnership with me.We will also have a team of support, including a graphic artist so this person would need to have a visual sensibility, but not necessarily need:+ Organizational Change Management Communications focus transitioning teams. As part of our business case, we intend to help 5 teams transform themselves into a rudimentary DevOps team (aka start their journey).+ I am looking for someone who can help me with a strategic communications lens to plan what the audiences will need at the different stages of their journey. I will be leading the OCM efforts for these teams, but am looking to supplement my team of one with a strong communicator so that I can focus on the other aspects of OCM. Though this can take many forms,+ I am envisioning this as a templatized approach that this person will create and leverage as we roll out to more and more teams.+ Awareness Campaign Communications broader KPIT awareness. The part will be to refine and execute on a general awareness campaign to bring understanding of the DevOps enablement team, the practice in general, and the total benefits. This has already begun, but I feel a dedicated eye will give it quite a bit more sparkle. The outcome of this will be interest and involvement for teams to raise their hands to becoming part of the transitional work (#2) in 2020.+ DevOps Training Resource Awareness broader KPIT awareness. Develop and execute on a general awareness campaign to bring awareness to the technical training resources available to employees The outcome of this will be increased usage of the training resources.This position will:+ Partner with a project manager and the technical and business delivery teams to stand up a CX (Customer Experience) platform in one or more regions. The CX platform collects real-time feedback from customers after ambulatory care in-person and phone visits.+ Work closely with regional Realization Team Lead to prepare business requirements, partner with IT to implement technical solution that fulfills requirements, create reporting dashboard, and support development of service recovery operations.+ Collaborate with regional core delivery team to manage region-specific dependencies for successful program implementation (e.g., communication, change management, issue resolution, IT engagement).location: Oakland, Californiajob type: Contractsalary: $62.00 – 69.75 per hourwork hours: 8am to 5pmeducation: Bachelorsresponsibilities:Responsibilities+ Drive development and execution of strategic communications plans that address the varying audiences, messaging, vehicles and timing+ Prepare communications for cross-functional audiences at all levels of the organization+ Seek opportunities to integrate communication activities across organization and initiatives, ensuring consistency of communications deliverables with other strategic communications+ Monitor effectiveness of communications activities and maintain ongoing two-way dialogue with impacted organizations+ Coordinate with overall OCM organization activities including training and stakeholder management to ensure alignment and integration of effort.Top 3-5 Required Skills:+ Min 8 years of experience working in a complex corporate communications environment with demonstrated excellence in developing, implementing, and monitoring strategic communications program.+ Bachelors Degree Required+ Demonstrated experience in communications strategy, development, and execution to a variety of audiences+ Demonstrated experience leading communications on a change program+ strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally.+ Experience planning and producing multi-day conference style events.Some specific deliverables that I will ask they focus on include:+ Onsite User Conference Sept. 30 and Oct 1. Pre-work (planning, scheduling, content creation, coaching speakers, communication, etc.), on-site execution during (timing, in-the-moment work, etc.), and post-work (attendee feedback, communication, targeted follow ups, etc.) for a large-ish internal user conference in our Pleasanton office.+ The focus of this is similar to the industrys DevOps Days. Our version will showcase the DevOps work going on around KP with an emphasis on a few key areas that will allow attendees to dive deeper into the tough issues challenging their DevOps and agile practices. The outcome will be to encourage more dev teams and senior leaders to invest in transforming their teams to this model, using the enablement team as a catalyst for support. This person will either be co-leading this effort in partnership with me.We will also have a team of support, including a graphic artist so this person would need to have a visual sensibility, but not necessarily need:+ Organizational Change Management Communications focus transitioning teams. As part of our business case, we intend to help 5 teams transform themselves into a rudimentary DevOps team (aka start their journey).+ I am looking for someone who can help me with a strategic communications lens to plan what the audiences will need at the different stages of their journey. I will be leading the OCM efforts for these teams, but am looking to supplement my team of one with a strong communicator so that I can focus on the other aspects of OCM. Though this can take many forms,+ I am envisioning this as a templatized approach that this person will create and leverage as we roll out to more and more teams.+ Awareness Campaign Communications broader KPIT awareness. The part will be to refine and execute on a general awareness campaign to bring understanding of the DevOps enablement team, the practice in general, and the total benefits. This has already begun, but I feel a dedicated eye will give it quite a bit more sparkle. The outcome of this will be interest and involvement for teams to raise their hands to becoming part of the transitional work (#2) in 2020.+ DevOps Training Resource Awareness broader KPIT awareness. Develop and execute on a general awareness campaign to bring awareness to the technical training resources available to employees The outcome of this will be increased usage of the training resources.This position will:+ Partner with a project manager and the technical and business delivery teams to stand up a CX (Customer Experience) platform in one or more regions. The CX platform collects real-time feedback from customers after ambulatory care in-person and phone visits.+ Work closely with regional Realization Team Lead to prepare business requirements, partner with IT to implement technical solution that fulfills requirements, create reporting dashboard, and support development of service recovery operations.+ Collaborate with regional core delivery team to manage region-specific dependencies for successful program implementation (e.g., communication, change management, issue resolution, IT engagement).qualifications:+ Experience level: Experienced+ Minimum 8 years of experience+ Education: Bachelorsskills:+ Change managementEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status….. click apply for full job details
62.00
69.75
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