The MS Dynamics CRM Specialist/Developer designs and builds business applications and support functions based upon identified business requirements and use cases. Provides leadership to implement strategic business object

Description: Results-oriented candidate with a strong work ethic. Must be able to demonstrate excellent program management, negotiation, communication and problem-solving skills. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Strategically plan and manage initiatives consisting of program components that meet Departmental, State and other stakeholder expectations. Responsible for the leadership, direction and oversight of the project team(s) and of all vendor related activities tied to the program. Report to Sr. Executive Management. Authorize and manage internal and external relationships (agency, Federal, vendor, and other State agencies) and dependencies across initiative components to ensure successful delivery of the program. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions. Assess and monitor business and financial performance of initiative components from strategic perspective.

Required Experience:

  • Manage Large Complex deployments and configurations
  • Serve as primary POC and SME for all CRM development related issues and concerns
  • Create Deliver and Manage CRM Apps/Web portals /online solutions. Create solution components-managed and unmanaged solutions
  • Customize Dynamics 365 CRM forms – Design the form structure; build a form; use specialized form components;
  • Create View types: Manage system, public and personal views; create modify and delete views; customize views; customize dashboard themes
  • Manage Dynamics CRM entities; Manage entity ownership; manage entity properties; understand system and custom entities;
  • Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow
  • Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities;

– provided by DiceTracking

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