Responsible for creating a positive first impression as the public/family members/potential residents/vendors walk through the front doors of Primrose.
Greet all public/Guests/Families/Perspective Resident in a cheerful upbeat manner.
Answer phone in a professional, positive manner and within 3 rings.
Conduct inquiry calls utilizing an inquiry sheet. A good inquiry call will have 8-10 open ended questions and an attempt will be made to schedule a visit.
Perform basic Invoice Data Entry into purchasing system.
Assist with any marketing events as directed by the Executive Director.
Perform basic administrative tasks such as copying, filing, and mailing as directed by management team.
Follow company policy and procedures.
Develop relationships with residents and their families.
Ensure each manager receives phone messages promptly.
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