Overview

Medical Education Learning Technologies Analyst – Athens Campus

This posting will close on January 25, 2021

Position Summary:

The Learning Technologies Analyst is responsible for operation, optimization, and troubleshooting technology issues for the Heritage College’s unique suite of learning technologies, in addition to supporting the classroom support technology needs in accordance with end-user needs and strategic goals of the Heritage College. Applies in-depth application and service knowledge to solve technology problems and to provide a seamless learning experience for faculty, staff and students. Focuses on customer needs and effectively communicates with both technical and non-technical end users. The Learning Technologies Analyst provides advice and counsel to those with classroom support needs including classroom/learning support technology specific to medical education (i.e. ThinkHub Connect, eMedley, iHuman, LearningSpace, etc.), audiovisual/video conferencing tools and classroom technology operational needs. Responsible for organizing and creating documentation, training materials and support resources for end users and tier 1 support (help desk). Resolves complex support issues and engages other technical staff as needed to resolve the issue. Responsible for the production of highly visible programs within the Heritage College and ensures high quality distance learning, A/V, and other learning technology operations between extension campuses of the Heritage College.

Minimum Requirements:

-Bachelor’s degree in computer education technology, information management or related field.

-6 years of work related experience

-Strong ability in supporting classroom technologies, audio visual technologies and computing support to end users

-Experience in directly interfacing with functional end users of enterprise application systems to improve or support organizational processes

Preferred Qualifications:

-Master’s degree in computer education technology, information management, or related field

-8 years of work related experience

-Medical education technology support

-Experience with enterprise application support and integration

Ohio University is an Equal Opportunity/Affirmative Action Employer.

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Tracking

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