Overview

Category: Information Technology
Location: Arlington, Virginia
US Citizenship Required for this Position: Yes
Clearance Type: SCI
Telecommute: No -Teleworking not available for this position
Shift: 1st Shift
Travel Required: No
Positions Available: 1

Are you interested in expanding your career through experience and exposure, all while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman is the place for you. As a leading global security company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of diverse professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Individuals collect and analyze event information and perform threat or target analysis duties. Provides operations for persistent monitoring on a 24/7 basis of all designated networks, enclaves, and systems. Interprets, analyzes, and reports all events and anomalies in accordance with Computer Network directives, including initiating, responding, and reporting discovered events. Manages and executes first-level responses and addresses reported or detected incidents. Reports to and coordinates with external organizations and authorities. Coordinates and distributes directives, vulnerability, and threat advisories to identified consumers. Provides daily summary reports of network events and activities and delivers metric reports. The Incident Response Cyber Analyst will be located in Arlington, VA and will be responsible for:
• Provides detection, identification, and reporting of possible cyber, physical, and communications threat
• Perfroms cyber, physical, and communications incident trend anlaysis and reporting functions
• Characterizes and preforms analysis of potential threat activites
• Perfoms Cyber, Physcial, and Communications triage and make proper recommendations which enable expeditious remediation
• Interact with government Program Manager for the service desk regarding operational issues
• Ensure timely and effective response to internal and external mission partners
• Follow the appropriate incident escalation and reporting procedures
• Seek to improve the quality, productivity, and culture of the service desk environment
• Coordinate distribution of incidents and service requests
• Conduct effective shift transition actions and procedures
• Duties may also include but are not limited to identifying, logging, categorizing, performing initial triage, routing, and resolving incidents and requests; manage the lifecycle of incident and request tickets in accordance with interface agreements, performing customer relationship management activities with mission partners, internal coordination and follow up for distributed actions, and compliance with defined processes, procedures, work instructions, and program requirements.

Basic Qualifications:
• Bachelor’s degree and 5 years of related experience or a Masters Degree and 2 years of experience. An additional 4 years of experience may be considered in lieu of degree.
• Active Top Secret Security Clearance w/ SCI required. In addition, selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation (EOD) for continued employment. • Atleast 3 years in a WATCH Operations Center or Security Operations Center (SOC)
• Knowledge and understanding of customer service techniques. A willingness to learn new tools and technologies and take on new responsibilities as assigned
• Must have minimum Security+ Certification

Preferred Qualifications:
• Experience working with a customer service oriented environment
• Experience providing service desk/call center support
• Knowledge of Microsoft Office suite
• Experience in using the Remedy and ServiceNOW ticketing suite
• Exceptional communication skills• Customer and detail oriented and possess good decision-making ability

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.Tracking

To Apply: https://www.jobg8.com/ATSApply.aspx?0GJT4SJYjS794S3xJAQIAwz