A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation . It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn , our Newsroom and the Careers page of .

The Business Analyst will lead analysis efforts for Life Insurance Product and Policy Administration System initiatives. This role will require skills in business analysis, system analysis, documentation of business/functional requirements, customer relationships, solution recommendation, and decision making. The business analyst should be able to work independently, develop a deep understanding of the business processes, rules, and opportunities as well as understanding the technologies and solutions that support them.

Key Responsibilities:

  • Serve as the liaison between the business and technology teams
  • Interact with business, conduct analysis, and document business processes, workflow and requirements
  • Ability to work with our business and technical partners to achieve an efficient and effective solution with holistic view across internal and external systems
  • Verify that the solution meets the business, compliance and technical requirements
  • Analyze and interpret business requirements into functional requirements and specifications that have an appropriate level of detail suitable for use by the technology teams
  • Solicit business and system requirements using walk-through, document analysis, use case scenarios, business analysis, task and workflow analysis
  • Write clear and concise requirements ensuring that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, traceable, and verifiable
  • Support business and technology teams to ensure key deliverables are met in an accurate timely manner
  • Provide subject matter expertise and assist in the troubleshooting of problems and issues; make recommendations and provide alternative solutions when applicable


  • Strong leadership, management, decision-making and problem solving skills
  • Strong analytical, written, verbal and communication skills with the demonstrated ability to work with all levels within the organization
  • Strong attention to accuracy and detail
  • Ability to explain technical solutions to technical and non-technical teams
  • Use best practices and knowledge of internal or external business issues to improve services
  • Interpret business challenges, identifies trends and recommends best practices
  • Explain difficult or sensitive information; collaborates with others to build consensus
  • Make decisions that have cross-functional impact
  • Must be very organized and have excellent follow-up skills
  • Must be team oriented in interacting with a diverse group
  • A proactive self-starter with the ability to work independently with minimal supervision
  • Ability to work in a fast-paced environment and manage multiple simultaneous priorities

Desired Experience:

  • 2-5+ years of business analysis experience
  • Business analysis and systems analysis experience
  • Previous experience working within the Life Insurance or Long-Term Care Industry would be a plus
  • Knowledge of NYL products would be a plus
  • Experience working within agile and waterfall methodologies to deliver large complex projects


  • Bachelor’s degree preferred




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Job Requisition ID: 82919 – provided by Dice

To Apply: https://www.jobg8.com/Traffic.aspx?0YGlw7aCUsExNStcqbTbNww