Overview

Orientation Office AssistantPosition Number: Salary for Announcement: Employee Category: StudentDepartment: Orientation, transition & RetentionPosition Summary:The Orientation Assistant position assists in the day-to-day operations of the Orientation office by providing excellent Roadrunner Service to students and their families. OTR Orientation Assistants will answer phone calls, work with student records, and assist in the orientation session registration process. In addition, Orientation Assistants will work with the administrative responsibilities for orientation sessions including rosters, evaluations, and other projects. Office Assistants are leaders for the university and will work to help create positive relationships with students, faculty and staff towards the orientation and pre-enrollment process. Qualified applicants are currently enrolled MSU Denver students in good academic and judicial standing with the university.Duties/Responsibilities:• Provide excellent customer service to potential MSU Denver students and their families• Provide support to orientation programs with administrative duties• Create a welcoming environment in the orientation office through customer service • Assist students in the registration process for orientation sessions• Screen orientation session participants• Make phone calls to students regarding participation in orientation sessions• Become knowledgeable about MSU Denver services and make appropriate referrals• Learn Banner student information system and accurately navigate information • Provide information about the pre-enrollment process • Create and edit Word documents and PowerPoint presentations• Maintain professionalism behavior with students, faculty, and families• Other duties as assignedRequired Qualifications:• A current MSU Denver student• Hold a grade point average of 2.5 at the time of hire and maintain that level while employed within the office• Ability to relate well with students, parents, faculty, and administrators • Have an interest in helping students, faculty, staff, and families navigate the University• Demonstrate excellent communication skills over the phone and in person • Demonstrate exceptional multi-tasking and organizational skills • Make effective and responsible time management decisions with work and school commitments • Be an effective and productive team member • Show a commitment to diversity and learning • Be in good disciplinary standing with the University• Prefer students with work study funds, but not requiredPreferred Qualifications:Posting Date: 12/22/2020Closing Date: 5/5/2021Closing Instructions: Close on Closing DateSpecial Instructions to Applicant:To apply, visit ©2017 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-66098f33c6d2f44ebb9ea6ff12470af3Tracking

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