Overview

*About Lumen* Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies. *The Role* As a Senior Account Manager – BPP/MDU, you will lead a geographic territory to build the Company’s market position within a specific vertical customer segment of Multiple Dwelling Units (MDU) and Builder/Developer Programs (BDP). This position is responsible for strategic selling to new customers and renewing relationships with existing customers who directly own and or control a property (such as apartments, condos, assisted living etc). *The Main Responsibilities* * Work closely with planning and engineering workgroups to coordinate design and implementation of new developments * Build a comprehensive sales strategy with General Manager of AREA to grow market share within Multiple Dwelling Units and Builder/Developer Programs and actively maintain sales funnel using a variety of tools, including Salesforce.com * Identify and target new construction for single family and MDU developments and coordinate cross functionally to provide a competitive solution. Internal cross functional coordination is key to ensure customer needs are met and internal capabilities align * Actively work to build and maintain strong relationships with builders, developers, property owners, property managers, homeowner associations, consultants and any party that can positively impact the Company’s ability to grow its business * Provide end to end customer experiences to differentiate the Company in the market. Including rapid response times for new opportunities and active troubleshooting on customer opportunities and challenges to meet customer needs * Ensure contracts are executed and implemented properly, including the placement of marketing materials and acquisition programs. Actively participate in on property events and programs to build and maintain market share of voice, data and video services * Work with builders, developers, property owners, property managers, homeowner associations, and others to execute press releases and other localized advertising programs as required * Be active in the community supporting the building of a positive brand and enabling the advancement of the Company’s market growth * Perform special projects and other duties as assigned *What We Look For in a Candidate* * Bachelor’s degree or equivalent education and work experience. * 6+ years related experience * Account management experience. * Able to demonstrate prior experience developing quality leads, including cold calling, active participation in trade associations, etc. * Proven track record of successful professional sales experience. * Working knowledge of building/construction industry and related terminology. * Strong analytical skills. * Working knowledge and experience with contracts and contract negotiations. * Demonstrated ability to work independently and remain motivated. * Strong verbal and written communication skills to include product demonstrations, and executive selling skills. * Valid driver’s license and acceptable driving record (MVR) * Working knowledge of computers and Microsoft office suite of services (email, Excel, Word, PowerPoint etc…) * Able to travel locally extensively, 60%+ of the time Requisition #: 240693 *EEO Statement* We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. *Disclaimer* The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.Tracking

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