Operations Assistant assists with the management of daily business activities and administrative tasks as part of the Finance and Administration Department. The Operations Assistant’s responsibilities include assisting with human resource administration, technology, equipment, facilities, and general administrative tasks.The position resolves problems, communicates effectively and ensures the smooth daily operations of Literacy Pittsburgh.Reporting Relationships:Reports to Director of Finance and AdministrationFLSA Status:Full-time; ExemptStarting Salary Range:$32,000 – $37,000Essential FunctionsGeneral Administration and OperationsAssist with the management of daily operational activities.Perform administrative tasks, such as scheduling meetings, file organization, etc.Receive and sort incoming mail and deliveries and manage outgoing mail.Order and manage office supplies and the maintenance of office equipment.Assist with administrative project management by creating assignments, tracking progress, and resolving issues.Prepare and maintain operations documents and reports.Develop office policies and procedures, and ensure they are implemented appropriately.Identify opportunities for process and office management improvements, and design and implement new systems.Data entry for eData when needed.Human ResourcesCoordinate human resource administrative functions such as employee benefits, maintaining employee files and annual 401(k) processing.Working with supervisors, coordinate employee recruitment, including developing job descriptions, posting openings, overseeing recruitment through various networks, and initial candidate screening.Arrange and assist with the onboarding of new employees.Organize board and staff meetings as well as other larger meetings as needed.TechnologyLead the deployment, maintenance and upgrade of Literacy Pittsburghs hardware, software, and network in addition to office systems including phones, internet, postage, copier/printers, and other equipment at all sites.Develop and implement three-year technology plans that includes upgraded hardware, internet access, network functionality, and a common productivity package for all Literacy Pittsburgh staff, including training.Maintain an informed knowledge of current and emerging technology relevant to Literacy Pittsburgh operations and student learning needs.FacilitiesAssist with office layout planning and office moves.Coordinate office cleaning and maintenance with landlords and their representatives.Coordinate emergency planning and preparation with landlords.Other duties as assigned.QualificationsHigh school diploma/GED.Experience in office management or an administrative role.Excellent communication and people management skills.Excellent organizational and time management skills.Proficiency in Microsoft Office.Ability to multitask and prioritize.Self-starter with strong problem-solving skills.Physical Demands: While performing the duties of this job, the employee is required to stand; walk; sit; bend; use both hands and all digits to type and use mouse; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.Tracking



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