Call Center Agent/ Customer Service (Healthcare) REMOTE
Healthcare Call Center Agent / Customer Service Representative CSR needed to provide superior customer service for prestigious hospital in Portland, OR. This is a day shift, contract position at an excellent hospital. The pay rate is up to $23/hour. Weekly pay, every Friday! Medical, RX, Dental, Vision, Life and Disability benefits available!
Schedule: Monday-Friday 8: 00a – 4: 30p
*Must live within 2 hour radius of Portland, OR as equipment will need to be picked up.
Who We Are:
Health Advocates Network matches highly skilled applicants to positions at the best healthcare companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding job that is well matched to your skills – helping you advance in your career. Our experience, combined with our client relationships, makes Health Advocates Network a great resource for your career.
We Are Looking for Individuals Who Are:
Self-motivated and achieve goals
Strong communicators, with high integrity and dependability
Career-oriented with a desire for advancement
Enthusiastic about being part of an organization that recognizes your talent
The purpose of this position is to 1) collect and record accurate and complete required demographic, insurance, and financial information for patients receiving COVID related services, and 2) scheduling, rescheduling of COVID testing and vaccination appointments, 3) provide information about phasing of groups, access and event location and criteria . This includes financial screening services, checking insurance eligibility, and confirming health insurance coverage.
This position will work from home with occasional need to work on campus. To work from home, staff will need to have: high speed internet, ability to connect company provided phone directly to router, and a private space while working to ensure confidentiality.
Authorized to work in the U.S.
Six Months of recent experience in a medical office and/or medical billing setting, including high-volume direct patient contact, scheduling and/or registration, claims processing, and/or managed care authorizations; OR one year of work experience in a high volume direct public contact position.
Must be able to speak, understand, read and write in English.
High School Diploma or equivalent preferred
Knowledge in health care services and medical terminology
Excellent communication and customer service
Must be flexible, organized, and function well under pressure
Call Center technology and programs
To apply for this job now or to find out more about other opportunities with Health Advocates Network, visit , call or text us at . We can provide you unparalleled access to exciting career opportunities.
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies.
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