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The Operations Analyst will collaborate with the entire Operations Team to support the network’s goals and academic achievement by managing a variety of nuanced, multifaceted operations projects. In addition to strong analytical, communication, and organization skills to successfully gather, analyze, and communicate key data to inform stakeholders throughout the organization, this role requires a strong commitment to the Green Dot mission and the ability to connect one’s own work to the overall mission. The Operations Analyst will collaborate with Operations Managers, Area Operations and Finance Managers, School Operations Managers, and other departments to build data-driven systems and strategies to monitor and evaluate the effectiveness of operations functions and processes. The Operations Analyst’s work will support organization-wide purchasing, school nutrition program, student recruitment and enrollment, student health, school transportation, and general operational and financial data analysis, reporting and management.
Data Analysis and Reporting Duties:
Manage, develop and implement data analyses, data collection systems and other strategies that optimize operational efficiency and quality
Work with stakeholders to acquire data from primary or secondary data sources and maintain databases
Identify key trends and areas for improvement in alignment with Green Dot’s mission and goals
Provide data-driven recommendations to operations team and senior leaders
Track and evaluate progress on high-level strategic operations initiatives
Track and evaluate progress on school-level operations goals and produce data dashboards to communicate goal progress
Perform benchmarking and contextual analysis to ensure high quality operations services for school sites
Create replicable models and data-driven solutions to streamline processes
Additional School Operations Duties:
Support schools with tools, data, and other resources to implement best practices
Codify resources and create templates to communicate information in user-friendly formats
Manage the Green Dot operations team drives, resource portal, calendars and other forms of communication
Support the recruitment, hiring, onboarding, and professional development for School Operations Managers (SOMs), Office Assistants (OAs), and Parent Coordinators (PCs)
Manage special projects and other duties as assigned
Assist the Director of Operations and the Operations team, as needed
This job operates in a professional office environment, is largely sedentary, and utilizes typical office equipment (computers, phones, photocopiers, etc.). Normal business hours are 8:30am – 5:30pm, Monday-Friday (although these hours may vary and may require occasional evening and weekend work based on organizational needs). Minimal or no travel required, other than visits to local school sites (as needed).
A Bachelor’s degree is required
You have one or more years of work experience in a fast-paced, high-capacity work environment with a strong background in analytics and project management (prior experience working in school operations a plus)
You are experienced with and proficient in Microsoft Excel, PowerPoint and Word (experience in Tableau, R and/or other statistics computational software is a plus)
You are able to learn new software and skills quickly (some learning may be independent)
You possess strong critical thinking, analytical, communication, and organizational skills
You are comfortable with ambiguity and able to adapt within a fast-paced, constantly changing environment with shifting priorities
You are able to anticipate school and team needs, as well as develop and implement systems and processes to increase effectiveness
You have a demonstrated ability to manage multiple projects and priorities simultaneously
You have demonstrated initiative, attention to detail, leadership, humility, and tenacity
You are able to work in teams and to partner effectively with multiple constituencies, including senior leadership, school leaders, school staff, and contractors
You are hardworking, motivated, and self-directed
You are willing to continually learn and collaborate with all stakeholders
You have a high level of personal responsibility and drive towards reaching ambitious goals
You are dependable, humble, have a sense of humor and a rock-solid commitment to Green Dot’s mission and the communities we serve
You will need to pass a TB test and background check at time of offer
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to perform the job.
The hourly rate for this position is $27.00 – $33.00, based on experience. In addition, we offer a comprehensive benefits plan ( ) including (but not limited to) medical, dental, vision, life insurance and retirement options, as well as the opportunity to impact a growing, mission-driven organization that is committed to the success of all students.
Only those applicants chosen for an interview will be contacted and we are looking to fill this position as soon as possible.
Green Dot California Home Office, Los Angeles, CA
To Apply: Click Here