Summary: FreeState Justice is seeking a full-time Administrative Coordinator to organize an active work environment, respond to client, volunteer, and stakeholder inquiries, support scheduling and communications, maintain legal and compliance records, and coordinate administrative support for a LGBTQIA+ legal services and advocacy nonprofit.The Administrative Coordinator will work directly under the supervision of the Director of Education and Outreach.This key member of FreeStates team helps the organization run efficiently and effectively.Reports To: Director of Education and OutreachResponsibilities:Administrative Support to Legal DepartmentFirst point of contact for current or prospective clients, coordinating communications, responding to service requests, providing resources or referrals, and scheduling intakes.Conduct intakes in uncontested legal matters, including name changesScreening for and verifying financial and material eligibility for servicesCoordinate client communications, follow-up, and appointment scheduling.Updating and maintaining client and case information and files.Supporting and facilitating communications and scheduling for a pro bono attorney networkOffice CoordinationCoordinate day-to-day operations of an active office environment, including answering phones, ordering supplies, providing printer and technology support, responding to email and website inquiries, supporting office correspondence, and supporting vendor relationships.Maintain and update office systems and office operations manual.Manage organizational registrations and compliance requirements.Support data entry into our constituent relationship management systemsUpdate and maintain an organizational calendar.Planning and logistics of internal team meetings, annual planning activities, staff professional development, and meetings of the Board of Directors.Qualifications:An ideal candidate will possess the following qualities:Demonstrated commitment to serving low-income communities, including experience working with low-income transgender people, people of color, and other marginalized populations.Experience with Microsoft Office suite, including but not limited to Microsoft Word.Experience with communication and workplace software (e.g. form development, email management, cloud databases, etc.)Loves being organized with strong attention to detail and time management skills.Self-motivated to problem solve and prioritize.Excellent verbal and written communications skills.Ability to work in an environment where maintaining client confidentiality is critical.Ability to improve organization and efficiency in a working environment.Ability to communicate warmly and professionally with others even in high-stress situations.Previous experience in a role requiring good customer service preferred but not required.Previous experience working in an office or providing administrative support and/or financial record-keeping a plus but not required.Previous experience working in a legal environment is a plus but not required.Schedule:Flexible 40 hours per week, Mon.-Fri., 9AM-5PM EST.Location: Baltimore, Maryland and Remote. At least one day in-person in a COVID-conscious office is requested but not required.Equal Opportunity Employer: FreeState Justice is an equal opportunity employer and does not discriminate on the basis of sex, sexual orientation, gender identity or expression, race, ethnicity, national origin, religion, disability, HIV status, or any other status protected by applicable law.Transgender people, people of color, and people with disabilities are strongly encouraged to apply.About FreeState: FreeState Justice is a 501(c)(3) social justice organization that envisions a Maryland where people across the spectrum of lesbian, gay, bisexual, transgender, and queer identities are free to live authentically, with safety and dignity, in all communities throughout our state. Our work brings to the forefront the experiences of those of us at greater risk for discrimination, such as youth, communities of color, individuals with low-incomes, and transgender and gender non-conforming people.FreeState Justice provides free legal representation and policy advocacy in areas arising from a persons LGBTQ status, such as health care discrimination, safe and equal access to school services, family law matters, name and gender changes, and discrimination in places of public accommodation.Services, both legal and policy-focused, are provided by staff attorneys, as well as by volunteer attorneys who serve on FreeStates pro bono panel, and student interns.More information about the organization can be found at .
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