Title: Senior Managing Director – IT Servicing Systems/Mortgage (REMOTE)

Position Summary:

As a Executive Team Member you will engage with a highly collaborative organization that allows for your vision and strategy to be implemented across the IT Servicing Technology Team. Requirements: Remote Position

  • 15+ years’ in a software development discipline, and a proven track record of delivering solutions with increasing scope of responsibilities and business impact
  • 7+ years of Mortgage Servicing experience with desired tenure in the Black Knight MSP system and related products
  • 10+ years of Senior managerial experience
  • Passionate about integration and platforms with a strong desire for market leadership
  • Proven experience leading high performance, distributed development teams with the technical knowledge to provide credible hands-on management
  • Hands on experience in application development, CI/CD, DevOps principles, frameworks, and tools to simplify development via agile methodologies. Proven track record of delivering business value iteratively to customers in a continuous fashion
  • Experience running mission critical systems at scale in a cloud environment
  • Unafraid to try new technologies, arbitrate complex technical discussions, and make challenging decisions
  • Excellent written and verbal communication skills, including ability to present ideas to both technical and business audiences
  • A self-starter who can thrive in ambiguity and builds trusted relationships. Has a “can do” attitude and entrepreneurial resourcefulness in getting things done in a fast-paced environment
  • Ability to think tactically and strategically
  • Able to think in terms of functional sustainability rather than just short-term wins
  • Bachelor’s in Computer Science, Information Technology, or related field, Master’s Degree – preferred
  • Preferred experiences with the following:
  • Black Knight MSP system, Director Scripting, Bulk Data Extra (BDE), Batch Trans and Web Services
  • Familiarity with Azure Cloud based services
  • Microsoft development stack, .NET
  • Web based development
  • API integration
  • Voice Response Systems
  • Mobile technologies


  • Establish, develop and execute technical aspects of the company’s Servicing Systems strategy to ensure alignment with its revenue and business goals
  • Establish a working rapport with other Executives, IT Leaders, product managers, and business partners to develop and maintain high levels of visibility, efficiency, planning and collaboration
  • Lead, inspire, and influence IT Servicing Systems personnel and teams
  • Discover and implement new technologies that yield competitive advantage
  • Maintain current knowledge of technology and mortgage industry landscapes and developments. Leverage and develop new technology solutions that can help Servicing improve efficiency and customer satisfaction
  • Monitor KPIs and IT Servicing budgets to assess performance
  • Help departments use technology profitably and efficiently, and ensure Quality delivery of all services
  • Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
  • Communicate technology strategy to business partners and investors
  • Provide leadership to ensure teams have appropriate technical direction, leadership and balance between short-term impact and long-term strategic vision
  • Identify and communicate concerns, problems, and challenges to leadership in a positive, constructive, and solution-oriented manner
  • Partner with the recruiting team to attract and retain high-quality and diverse talent. Manage, mentor, coach and grow technical leaders and help them be successful managers or individual contributors
  • Develop the team’s domain expertise, technical proficiency, and professional growth to maintain the highest level of engineering standards
  • Champion agile and lean principles promoting ownership and alignment to company goals
  • Responsible for operational aspects of the teams’ solutions, working to ensure well designed application architectures, scalability, performance, resiliency, availability, and maintainability; to ensure the best customer experience as well as employee quality of life
  • Provide operational updates using meaningful metrics to highlight progress and impediments.
  • Ensure a consistency of integrated design and best practices used across development teams
  • Contribute to the technology strategy, architectural vision, integration, and problem solving on an enterprise level to cultivate and drive innovative software solutions across the organization
  • Strong desire to understand the root cause and details of systems, get hands-on with code, data, and analysis to evaluate how the team and the product are growing
  • Experience with service-oriented and event-driven system architectures, building high-performance distributed systems

– provided by DiceTracking

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