Overview

Title : Business Analyst / Project Coordinator.
Location: Remote / San Jose CA.
Rate : Open on W2
Duration:6 Months
Start Date : 01/11/2021
Position Type : W2 Contract

Description :

Support Business Analyst/ Project Coordinator
This person is responsible in collecting requirements from the Customer care support team on new products/ offers being added to the SaaS Platform.
The analyst will be part of the Scrum meetings representing support function and be the voice of the support function. Collect backlogs and ensures the backlogs are resolved part of the sprints.
Manages War room setup for program releases, ensures support agents are part of the war room and call issues are resolved by the project team.
5 years experience in support of business users, should have good communication skills.
Open to have PM or BA for this role as long as they can bring in ton of experience

– provided by DiceTracking

To Apply: https://www.jobg8.com/Traffic.aspx?BrN9JLp0apDbzqDEySxCfwl