Creekside Health and Rehabilitation Center –
The receptionist is responsible for creating a warm, responsive interaction between the facility and visitors, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. Requirements: This position requires tact, sensitivity, and professionalism due to the constant interactions with residents and families to guarantee their satisfaction. 2. Must be a team member. As a Receptionist, you are a member of the Administrative Team and the Business Office Manager is the coordinator of this team. All requests go to your Team Leader. Courteously greeting visitors and directing visitors appropriately.. Please have all visitors sign in binders. Visitors and Vendors both have their own binders. Operate switchboard and training others for relief purposes. Answer telephones and determine the nature of the call and direct the calls to the appropriate individual or department. Efficiently processing incoming and outgoing calls. Filing and copying documents as needed. 10. Typing correspondence, written communication and reports as needed.. Distribute mail as directed. Maintain a current list of residents and their room numbers. Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to your Director.
Based on experience.
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