Overview
Country Villa Pavilion – Principal Responsibilities: TECHNICAL• Ensures that Business Office tasks are done correctly and on schedule, such as Resident Funds, Census Records, etc.ADMINISTRATIVE• Directs department in preparation and retention of files/reports according to policies and procedures.• Directs the collection of A/R.• Participates in assigned meetings and in-services.SUPERVISION• Meets unit work goals through assignment of staff to Business Office needs.• Monitors staff performance through coaching, praises and recognizes effective performance ortakes direct corrective action after coaching (counseling) as needed.• Evaluates quality and quantity of service accomplished by staff.QUALIFICATIONS• High School Diploma.• Strong written and verbal communication skills (in the English Language).• Administrative and organizational ability.• Experience in bookkeeping, office practice and procedure including typing and filing.• Supervisory experience preferred.• Knowledge of Medicare/Medicaid necessary.• Collection experience preferred.CONSUMER SERVICE• Presents professional image to consumers through dress, behavior and speech.• Adheres to Company standards for resolving consumer concerns.• Ensures all patient/resident rights are protected.
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