Overview

BayCare Health System is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community at Winter Haven Hospital. Winter Haven Hospital has an outstanding reputation for superior, patient-centered care. Our mission statement is “to improve the health of the people we serve, by providing the highest quality and most effective care and services — and to return value to the people in our communities. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. The Customer Communication Specialist serves as the initial point of contact for multiple BayCare Health System hospitals via hospital switchboards. The position is responsible for: â?¢ Responding promptly to internal and external customer inquiries, transferring calls to appropriate areas, working through various emergency response codes/plans, scheduling customer appointments for various procedures an