Are you looking for a meaningful new opportunity to test and growth your QUALITY leadership skills? We have multiple Supervisor Quality Assurance job opportunities to join AML’s Inspection & Packaging Organization in a non-standard shift structure that may include second, third and/or weekend as a normal schedule. This is an outstanding opportunity to seek a variety of challenges and responsibilities in support to our manufacturing facility at Amgen Manufacturing Limited in Juncos, Puerto Rico, our state-of-the-art biotechnology facility.

As Supervisor QA, you will be responsible for leading and supervising the Quality Assurance team in one of our Drug Product facilities. AML1 – Inspection and Packaging Operations consist of 16 lines working 7 days a week. The area is very dynamic with a high number of production lots, investigations and projects in a fast-paced environment.


  • Direct management of on-the-floor QA activities including but not limited to oversight of the inspection, labeling and packaging processes, batch record review, deviation investigation, change controls and SOP revisions, among others
  • To be successful, you will require strong collaboration and partnership cross functionally to ensure the Quality Management System processes are executed in accordance with established procedures
  • Strategic advisor to senior management of quality, compliance, supply, and safety risks
  • Mentoring, coaching, and developing staff to build highly-skilled, diverse, and inclusive teams
  • Fostering a positive and respectful work environment that encourages staff retention and motivates individuals to work toward common goals and priorities
  • Growing core skills and capabilities among staff, particularly in learning agility, problem solving, strategic and creative thinking, flexibility, resilience, effective communication, prioritization, delivery of results, and continuous improvement
  • Making accurate evaluations of your team’s skills and competencies and providing timely and respectful feedback, including direct delivery of difficult messages
  • You’ll resolve critical gaps in the organization’s internal capabilities and skillsets, including strategic external recruiting as needed
  • Identifying diverse, qualified successors for key positions


  • Ensure production in full cGMP compliance
  • Evaluate current operating procedures and recommend changes to management to optimize execution
  • Ensure maintenance and re-validation of systems
  • Collaborate with cross-functional teams (i.e. Manufacturing, Process Development, Regulatory, etc.) in completing production activities
  • Review and approve product MPs, process validation protocols and reports for manufacturing processes
  • Sponsor Continuous Improvement initiatives and projects
  • Expertise with EBR, SAP, Trackwise, Maximo systems


Doctorate degree


Master’s degree and 3 years of Quality or Manufacturing experience in GMP regulated environment

Bachelor’s degree and 5 years of Quality or Manufacturing experience in GMP regulated environment


previous managerial experience directly handling people and/or experience leading teams, projects, programs or managing the allocation of resources.


  • Educational background in Life Science or Engineering
  • Project management skills
  • Initiate and lead cross functional teams
  • Validated expertise in Quality Systems such as Non-Conformance, CAPA and Change Control
  • Experience in computer systems validation or computer systems quality assurance (medical device and/or consulting background Technical proficiency)
  • Robust knowledge of and experience with processes involved in manufacturing, QA, and Process Development
  • Experience with Validation of GxP applications, Validation Master Plan, Installation Qualification (IQ), Risk Assessment/GxP assessment, Operational Qualification (OQ), and Performance Qualification (PQ) Protocols, Test Scripts, and Completion/Summary Reports approvals as per the compliance requirements
  • Strong organizational and change management skills
  • Enhanced skills in leading, influencing and negotiating
  • Ability to motivate staff and manage and distribute workloads
  • Demonstrate ability to interact with regulatory agencies
  • Solid word processing, presentation, database and spreadsheet application skills
  • Strong communication skills (both written and oral), and comprehend in English and Spanish
  • Proven skill in working independently and to effectively interact with all levels throughout the organization
  • Advanced data trending & evaluation and ability to evaluate compliance issues
  • Availability to support non-standard shift


Our broad approach is one of the reasons why we are regularly recognized as a ‘Best Place To Work’. We offer an outstanding benefits package that includes an award-winning retirement and stock plan. And between the paid time off, and wellness program – and on-site child care and fitness facilities – you will find us passionate about your well-being too.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission – to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Tracking

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