Why Join Altec? Altec is a manufacturing company, Made in America. Altec associates are empowered to build products that make a difference to our customers, communities, and industry. We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services can be found across the U.S. and in over 100 countries around the world.The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada.Be a part of a team whose goal is to provide administrative and invoicing support for a Service Center. Administer and support the material control, inventory, and purchasing process with regard to parts.Please send resume to (email protected) And apply now at Basic Qualifications, Experience, and Skills Required Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted. High School Diploma or GED requiredAssociate’s Degree is preferredIn lieu of Degree, three years’ experience in an industry-specific field will be considered (i.e., Administrative, Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership)Current valid Driver’s LicenseCustomer service skillsPC skills using spreadsheets, word processing and other office management applications requiredExcellent written and verbal communication skillsMust be able to work with team members and work with minimal supervisionResponsibilities Representative of the Position ScopePartsAssist in maintaining on-site inventory; perform annual inventory and periodic cycle countsResearch parts through the use of manuals, engineering files, and Bills of MaterialPurchase parts for shop service; oversee back-ordered partsProvide daily communication regarding parts ordered and deliveredAssist in maintaining shop tools inventoryReceive and ship freightCoordinate transportation requirementsMaintain stockroomCustomer SupportAssist in the development of customer relationships as first contact with answering phones and as receptionistAssist in creating, updating, and modifying service estimatesAsist in creating purchase orders and ensuring payment approvalsInvoice and update invoicesProvide status updates of work proactively and / or through answering customer calls and e-mailOffice and Administrative WorkAssist in directing visitorsAdminister all paperwork and processes that are critical to keeping a Service Center organized and efficient; specific examples include creating and updating Service Requests, coding invoices for approval, and scanning / filing for all recordkeepingCoordinate and process warranty returnsAssist with implementation and support of Continuous Improvement activitiesAssist in Safety-related projects and activitiesTravel 0-25%Competitive pay which rewards performanceComprehensive benefits including Medical, Dental and Prescription Drug Program – Retirement 401(k) Program – Vacation and Holidays – Flexible Spending Accounts – Tuition Assistance Program – Employee Assistance and Mental Health/Substance Abuse Program – Life Insurance, Accidental Death and Dismemberment InsuranceAltec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
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