Overview

Ranked as a top Fortune 100 Financial Services company, our client has an opening for a Customer Support Specialist. This is a remote / work from home contract opportunity until pandemic fears subside. At that point, it will be onsite at our client location. The initial term of this contract is 6 months but can be extended to 24 months maximum.

The successful candidate will provide end user support to team members that will be using Naehas Software.

Imagine everything that you could learn to advance your career while working at a Fortune 100 company with around $2.0 trillion in assets. This position seeks talented candidates who will put the customer at the center of everything they do. Inquire about this opportunity and you could end up on a diverse and inclusive team where you’ll not only be valued but feel inspired to give your all to get the job done.

Responsibilities:

  • Responsible for providing Customer Service Phone Support for Content Management systems
  • Provide in depth research assistance which may involve escalation of topics to numerous internal departments
  • Troubleshooting and issue resolution within the Information Systems team

Requirements:

  • Experience with Naehas software or HCL / Unica Campaign
  • Excellent communication skills and attention to detail

– Advantage Reference #

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate jobs. These jobs may be temporary assignments or career positions. We place talented people in a wide variety of jobs working with our client companies in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales.

Our strength is being able to solve our client’s workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire.

Advantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.

– provided by DiceTracking

To Apply: https://www.jobg8.com/Traffic.aspx?%2fL61sWS7I6jJodzWMZ%2bYsQk